Privacy policy

Introduction

PI-Thenics ("we", "us") operates the PI Consultation Guide at www.pi-thenics.com. This policy explains what personal information we collect through the English consultation form, how we use it, and your rights.

We comply with Japan's Act on the Protection of Personal Information (個人情報保護法) and applicable data protection principles.

Information we collect

When you submit a consultation we collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Preferred contact method
  • Area of Japan relevant to your situation
  • A description of your situation and what you are looking for
  • Your consent choices
  • Access logs (IP address, browser type, pages visited) via analytics

How we use your information

We use your information to:

  • Review and respond to your consultation
  • Determine whether a referral is appropriate
  • Share your details with a matched agency β€” only if you consented
  • Improve the site and understand how it is used
  • Prevent misuse and spam

Sharing with third parties

We do not share your personal information with third parties except:

  • Detective agencies β€” only when you have explicitly consented and we believe there is a suitable match
  • Where required by law

Third-party services

We use the following services in operating this site. Each has its own privacy policy.

  • Formspree (form submission processing) β€” formspree.io
  • Render (hosting) β€” render.com
  • Google Analytics (access analytics) β€” google.com/analytics

Cookies and analytics

We use Google Analytics, which uses cookies, to understand how the site is used. The data collected does not include your name or contact details. You can disable cookies in your browser settings.

Retention

We keep your data only as long as necessary for the purpose it was collected. Consultation data for cases where no referral was made is deleted within 90 days as a general rule.

Your rights

You may request access to, correction of, suspension of use of, or deletion of your personal data. To make a request, email us at the address below with sufficient detail to verify your identity.

Contact

For privacy-related requests or questions, email: [email protected]

Please do not include excessive personal information about third parties β€” such as medical or financial details β€” in the consultation form.

Last updated: August 16, 2026